Air Transat has once again claimed the prestigious title of World’s Best Leisure Airline at the 2024 Skytrax World Airline Awards.
This marks the sixth time the Montreal-based airline has received this global accolade, solidifying its reputation as a leader in the leisure travel industry.
Miguel Teixeira, Vice President of In-Flight Services & Customer Experience, attributed the win to the airline’s unwavering focus on enhancing passenger satisfaction.
“To be recognized again with this award is incredibly gratifying,” Teixeira said. “It reflects our commitment to providing passengers with an outstanding travel experience and the amazing enhancements we’ve made to our inflight product and service levels.”
Annick Guérard, President and CEO of Transat, praised the efforts of the airline’s staff. “I am deeply grateful to our employees for their remarkable professionalism and dedication. Their contributions are at the heart of this significant achievement,” Guérard said. “Winning this award for the sixth time underscores the extraordinary efforts of our team and their essential role in our continued success.”
Edward Plaisted, CEO of Skytrax, highlighted Air Transat’s consistent excellence.
“The success of Air Transat in winning this top accolade showcases the airline’s top-level service and travel experience for their customers,” Plaisted said. “This achievement solidifies their position as a market leader in the leisure airline industry and is a factor that Air Transat management and staff should be extremely proud of.”
The award is based on passenger satisfaction, with criteria covering inflight and airport experiences such as check-in, boarding, seat comfort, cleanliness, and customer service.
Air Transat first won the title in 2012 and has continued to build on this success, claiming the award in 2018, 2019, 2021, 2023, and now 2024. In 2022, it was also named North America’s Best Leisure Airline.
About the Skytrax Awards
Known as the “Oscars of the aviation industry,” the Skytrax World Airline Awards are based on a global customer satisfaction survey. For the 2023/2024 awards, over 21.42 million eligible entries were submitted from 100 nationalities, assessing more than 350 airlines worldwide.
Air Transat’s consistent recognition in the Skytrax awards reflects its ongoing commitment to delivering exceptional leisure travel experiences. As the airline continues to enhance its services, it remains a trusted choice for holidaymakers seeking comfort and reliability in the skies.
Do you have a story in your community or an opinion to share with us: Email us at thestandard256@gmail.com
Or WhatsApp Us on +256750474440
The Standard News.
We come to you.
We are always looking for ways to improve our stories. Let us know what you liked and what we can improve on.
I've got feedback!
