In a prestigious win at the 2024 Skytrax World Airline Awards, Cathay Pacific claimed the title of “World’s Best Economy Class Airline,” edging out Qatar Airways and Singapore Airlines, which took second and third place, respectively.
The annual awards, widely regarded as the benchmark for quality in the airline industry, are based on millions of votes from travellers worldwide.
Lavinia Lau, Cathay Pacific’s Chief Customer and Commercial Officer, expressed her gratitude to customers, emphasizing the airline’s recent achievements: “Moving up from 8th to 5th in the World’s Best Airline rankings this year is a powerful vote of confidence from our customers. We are grateful for their loyalty and support during our rebuild journey. Regaining a top-five position, in addition to winning the World’s Best Economy Class Airline, is a significant milestone that drives us to push even harder to exceed customer expectations. There is still more to come, and we won’t stop until we reach the top spot.”
World’s Best Economy Class Airlines of 2024
- Cathay Pacific Airways
- Qatar Airways
- Singapore Airlines
- Japan Airlines
- EVA Air
- ANA All Nippon Airways
- Emirates
- Hainan Airlines
- Turkish Airlines
- Saudia
Cathay Pacific’s notable rise reflects its investments in customer service and enhanced amenities, especially in the economy class segment.
Best Economy Class Airline Seats 2024
Japan Airlines leads in seat comfort with its spacious and well-designed economy-class seats, followed by Cathay Pacific, Korean Air, Qatar Airways, and Singapore Airlines. Japan Airlines’ award-winning seats have been lauded for their ergonomic design and passenger comfort.
- Japan Airlines
- Cathay Pacific Airways
- Korean Air
- Qatar Airways
- Singapore Airlines
- ANA All Nippon Airways
- Emirates
- Saudia
- EVA Air
- Turkish Airlines
Best Economy Class Airline Catering 2024
In catering, Saudia captured the top spot, praised for its authentic and diverse onboard cuisine, followed closely by Cathay Pacific and Turkish Airlines. Skytrax highlighted Saudia’s ability to blend traditional Middle Eastern flavours with international options, making meals a memorable part of the flight experience.
- Saudia
- Cathay Pacific Airways
- Turkish Airlines
- Qatar Airways
- Singapore Airlines
- Emirates
- Hainan Airlines
- EVA Air
- Japan Airlines
- Delta Air Lines
Best Economy Class Airlines by Region 2024
- Africa: Ethiopian Airlines
- Asia: Cathay Pacific Airways
- Australia/Pacific: Fiji Airways
- China: Hainan Airlines
- Central Asia & CIS: Air Astana
- Europe: Turkish Airlines
- India & South Asia: Vistara
- Middle East: Qatar Airways
- North America: Delta Air Lines
- South America: LATAM
Best Economy Class Onboard Catering by Region 2024
In addition to overall experience, Skytrax awarded airlines for exceptional onboard catering, a critical aspect for passenger satisfaction in economy class. Saudia earned top marks in the Middle East, while Turkish Airlines was recognized in Europe. Cathay Pacific led in Asia, underscoring its commitment to high-quality cuisine and service.
- Africa: Ethiopian Airlines
- Australia/Pacific: Qantas Airways
- Asia: Cathay Pacific Airways
- China: Hainan Airlines
- India & South Asia: Vistara
- Central Asia & CIS: Air Astana
- Middle East: Saudia
- Europe: Turkish Airlines
- North America: Delta Air Lines
- South America: LATAM
These awards reflect the dedication of airlines worldwide to enhancing economy-class service, offering travellers across continents an upgraded experience in comfort, food, and hospitality. As global travel demands rise, these airlines continue to set new benchmarks for excellence in the economy segment.
Rising Global Standards in Economy Class
The Skytrax World Airline Awards continue to set high standards in the industry, with airlines competing to deliver excellence in comfort, service, and cuisine.
This year’s rankings reflect a strong commitment to elevating the passenger experience across the economy class, as airlines recognise the importance of high-quality offerings in attracting and retaining loyal travellers.
Do you have a story in your community or an opinion to share with us: Email us at thestandard256@gmail.com
Or WhatsApp Us on +256750474440
The Standard News.
We come to you.
We are always looking for ways to improve our stories. Let us know what you liked and what we can improve on.
I've got feedback!
