Online platform, Impartial World is at the forefront of the technological evolution transforming businesses and service delivery in Uganda as economies worldwide recover from the COVID-19 pandemic.
Founded in 2019, Impartial World operates an innovative online platform that unites many service providers, allowing clients to access a wide range of professional services conveniently.
With a focus on customer convenience, Impartial World offers both an app and web platform enabling users to instantly and effortlessly connect with service providers from various industries, including engineers, doctors, lawyers, mechanics, publishers, marketers, real estate agents, hotels, tours and travel, and salon owners, among others.
Ritah Nabalwanyi, the company’s operations manager, says the Impartial World website and its user-friendly App have become a one-stop service online centre.
“Our clients can access a wide range of vetted and verified professional, skilled and semi-skilled services instantly and conveniently, offered by both blue-collar and white-collar service providers,” Nabalwanyi said in an interview.
According to Nabalwanyi, Impartial World has grown its client base to over 10,000 users, over 15,000 website visitors and more than 5,000 verified service orders completed on the platform valued at USD 35,000.
She adds that the platform facilitates seamless communication between users and service providers via a chat feature and supports direct payments through the Impartial World wallet. Additionally, Impartial World enriches the user experience with blog articles and videos that provide valuable information about the different services available and the best providers to choose from.
Customers:
- Download the Impartial World app from Google Play or the App Store and install it on your smartphone, laptop, or tablet.
- Register by signing up with your email or phone number.
- Once registered, the platform will display a list of service providers with their contact details and starting prices.
- Choose a service provider from the list, contact them, and place an order for the desired service.
Service Providers:
- Download the Impartial World app from Google Play or the App Store and install it on your device.
- Register as a Service Provider, instead of a consumer, by following the sign-up process.
- Provide potential clients with detailed information about your services, pricing, and contact details.
Impartial World aims to bring services directly to customers’ doorsteps, effectively bridging the gap between service providers and consumers.
Located at the Ntinda-based Innovations Village, an ICT incubator for community entrepreneurs, Impartial World is using technology to run businesses with minimal resources in the post-COVID-19 era.
